- ComfortSurf.com offers FREE Shipping within Peninsular Malaysia.
- Shipping to Sabah / Sarawak is higher than Peninsular, hence will have some charges after comfortsurf.com absorbed large portion of the shipping cost. The final shipping charge is calculate based on the total weight of the order products.
- Comfort Surf reversed the right to choose the suitable courier service to ship the customer order. Customer may request specific available courier company, but subject to extra charges if necessary.
- For Sabah/Sarawak, we reversed the right to ship by Pos Parcel if a product over 2kg.
- For Sabah/Sarawak order of certains super heavy products (example treadmill which around 60kg above), we will arrange direct ship from manufacturer to customer.
Please refer to each product listing for more details of shipment.
- Courier Services using are Pos Laju / GDEX / TA-Q-BIN / Pos Parcel
We will process your order on within 1 to 3 working days after receive your order payment notification. Hence is very important for you to update your order payment at
here after payment done.
If there has anythings caused the shipment delay, we will contact or email you.
Peninsular Malaysia: Next 1 to 3 business days from the delivery date
East Malaysia: Next 3 to 5 business days from the delivery date
Peninsular Malaysia: Not applicable
East Malaysia: Next 5 to 8 business days from the delivery date
International: Depends on country
If you not receive the item within estimated delivery days, kindly contact us at
[email protected]
Courier Services Contacts and Tracking Web Sites
1. Poslaju
http://www.poslaju.com.my/track.aspx
Customer Service Contact: 1-300-300-300 (local) or 603 - 27279100 (oversea)
2. GD Express
http://intranet.gdexpress.com/official/etracking.php
Customer Service Contact: 03-77876677 / 03-77872222
3. TA-Q-BIN
http://my.ta-q-bin.com/
Customer Service Contact: 03-80226579
4. Pos Parcel
http://www.pos.com.my/emstracking/searchMeltrack/
Customer Service Contact: 1-300-300-300 (local) or 603 - 27279100 (oversea)